ProAutoWarranty Policy
Every part is backed by a real warranty
No fine print designed to get us out of a claim. Here's exactly what's covered, by category, and how to file if something goes wrong.
1-12 months standard
No fine print
Coverage by category
| Category | Warranty length | What's covered |
|---|---|---|
| Engines | 1-12 months | Internal mechanical failure under normal use |
| Transmissions | 1-12 months | Internal mechanical failure under normal use |
What's covered, and what isn't
Covered
- Internal mechanical failure under normal use
- Manufacturing defects present at delivery
- Parts that don't match the compression/test data provided at sale
Not covered
- Damage from improper installation
- Damage from an accident or collision
- Failure due to lack of required maintenance (e.g. no oil changes)
- Modified or altered parts
- Labor costs for installation or removal
How to file a claim
01
Contact us
Reach out with your order number and a description of the issue - photos help if it's visible damage.
02
We review it
Most claims are reviewed within 2 business days. We may ask a few diagnostic questions to confirm the issue.
03
We make it right
Approved claims get a replacement part or a refund, with return shipping covered by us.
Frequently asked questions
Do I need my original packaging to file a claim?
No, but keep your order number and any part tags or labels handy - they help us process your claim faster.
Is my warranty still valid if I installed the part myself?
Yes. Self-installation doesn't void the warranty, as long as the part was installed correctly and not modified.
How long does a warranty claim take?
Most claims are reviewed within 2 business days. Approved claims ship a replacement or process a refund within 3–5 business days after that.
Is labor covered under the warranty?
No, our warranty covers the part itself, not labor costs for installation or removal.
Ready to start a claim?
Our Warranty team usually responds within 4 hours.